hướng dẫn viên
/ˈkɒnsieəʒ//kəʊnˈsjerʒ/The word "concierge" has its roots in 14th-century France, originating from the Latin "conciere," meaning "to deal with or serve." It referred to the head of the household or the master of the estate, responsible for managing the daily affairs and services of the household. Over time, the term evolved to describe the person in charge of running a hotel, specifically an inn or a hostel, responsible for providing guests with various services such as cleaning, laundry, and assistance with travel arrangements. This evolution began in the 17th and 18th centuries, as hotels and inns became more popular in Europe. Today, a concierge is typically associated with luxury hotels and resorts, providing personalized services to guests, such as booking reservations, arranging activities, and simply being a go-to person for any assistance they may need during their stay.
a person, especially in France, who takes care of a building containing flats and checks people entering and leaving the building
một người, đặc biệt là ở Pháp, người trông coi tòa nhà có các căn hộ và kiểm tra người ra vào tòa nhà
a person in a hotel whose job is to help guests by giving them information, arranging theatre tickets, etc.
một người làm việc trong khách sạn có nhiệm vụ giúp đỡ khách bằng cách cung cấp thông tin, sắp xếp vé xem kịch, v.v.
