the help and advice that a company gives people who buy or use its products or services
Example:
- Our main concern is to provide quality customer service.
the department in a company that provides customer service
Example:
- I phoned the airline's customer service and they said seats were available.
- How a company's customer service department responds to your complaint or query is vital.
the activity of serving people in hotels, restaurants and shops
Example:
- Votes were based on quality of food, customer service and atmosphere.